Service & Repair2019-07-22T07:25:12+00:00

SERVICE REQUEST FORM

Please give a detail of the problem:

Good: My husband said the treadmill is making a funny noise while he is running on it. Can you fix it?

Better: My treadmill starts making a grinding noise after my husband has been running at 6mph for 20 minutes. The noise sounds like it is coming from the front, right side of the machine. It only makes the noise if I elevate the machine to 2%.

If you did not purchase your equipment from us; we can recommend other service providers. Please call us to find service providers in your area.

Customer Information:

Equipment Information:

EQUIPMENT SERVICE & REPAIR

Equipment Repair – We service all that we sell

Call our Service Team 916-331-7030

We at Sacramento Exercise appreciate the purchase you have made and we are confident that you will be satisfied with your decision. If you purchased your treadmill, elliptical, bike or home gym from us, we will gladly manage your warranty or non-warranty repairs. Sacramento Exercise’s Service Department concentrates only on equipment we have sold to you. This translates into a direct and concentrated service experience.

If at any time you need service for your equipment, whether it is for a treadmill tune-up, a disassembly or move of your exercise equipment, you simply call us and a qualified service technician will come to your assistance.  We have experienced service technicians ready to repair your equipment.

To ensure the quality of our service and meet the requirements of our commitment to you, please be sure to have a detailed description of the problem you are experiencing, ie, description of the problem, any visual or audio indicators, error codes, noises, etc. This troubleshooting will help us to quickly and efficiently diagnose the probable cause and determine what service call is needed prior to repair.

Sacramento Exercise Equipment Center has a commitment to superior service which is demonstrated with every customer, every call, every day. To keep your equipment in top condition, contact our Service Department:  sacexinfo@sbcglobal.net or call 916-331-7030.

If you did not purchase your equipment from us, we can recommend other service providers. Please call us to find service providers in your area.